Shipping Information and Fees
Sometimes shipping fees are over calculated because of weight differential. When this happens, our company will refund any overages the customer paid.
We are a reputable company and go beyond the stages of customer/company relationship. Because of this, customer satisfactory is our main objective. You can order from us with confidence that your information is safe and secure and you will receive your order in a timely manner. All orders are shipped once payment from customer is secure. We will always send an email to let you know when your order was shipped and the estimated time of arrival via USPS/UPS.
It is in our best interest to secure the cheapest shipping rates for our customers. Because of this, your package may come by USPS, UPS or FEDEX. In any case, we will notify you and refund the difference.
Any undercharged postage will be paid by the company with no charge to the customer. We will never have you pay for our mistakes.
All orders to the United States, Canada and International are shipped immediately so that the customer can receive their items as soon as possible. Our company is known to make daily drops to the shipping courier.
Our company is not responsible for any delivery dates that are not accurate from shipping couriers suggested delivery times. Once we send the package, it is on its way to you.
We look at our customers as family and we treat our family right.